Returns and Exchanges
At Roomie Design, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help you find a better solution or issue a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare Your Package
Ensure the items are unused, unwashed, and in their original packaging to qualify for a full refund.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.